Privacy Policy

1. Our Information

Hyperspirit Inc.
26, Apgujeong-ro 8-gil, Gangnam-gu, Seoul, Republic of Korea

2. When This Privacy Policy Applies

This privacy policy applies to all websites, apps, events, and other services operated under the MeeTok brand name. For ease of understanding, these are collectively referred to as ‘services’ in this privacy policy. Some services may require separate privacy policies; in such cases, the specific privacy policy of that service will apply instead of this one.

3. Information Collection

Without information about users such as basic profile details or preferred partner types, it is challenging to recommend meaningful matches. Additionally, MeeTok collects information about your use of MeeTok services, such as access logs, data received from third parties when accessing MeeTok through social media accounts, or uploading social media information to a MeeTok profile.

Information Provided by Users

When using MeeTok services, users may provide certain information, such as:

• Essential details like phone number and email address when creating an account, and some basic information necessary for the service to operate properly, such as gender, date of birth, and whom you want to meet on MeeTok.
• Optionally sharing sexual orientation when creating a profile. By providing such information, users consent to its use as described in this privacy policy. Users may also share additional information, such as self-introductions, interests, photos, and videos. To upload specific content like photos or videos, camera or photo album access must be allowed.
• Purchasing information and finance details directly provided when utilizing paid subscription services or making payments directly on MeeTok rather than through platforms like iOS or Android.
• Opinions, survey responses, and reviews provided when participating in surveys or market research.
• Information provided when participating in promotions, events, or contests conducted by MeeTok.
• Information collected during customer service inquiries.
• Information about others, which MeeTok processes on behalf of the user’s requests.
• Chat contents between users and other members, as well as user-posted content, are processed to ensure safe operation of services and community protection.

Information Provided by Third Parties

Apart from information provided by users, MeeTok may collect user information from third parties:

• Other Members: MeeTok members can provide information about users during interactions or when reporting users.
• Social Media: Users may share their information with MeeTok via social media, for example, by creating or logging into a MeeTok account using social media or uploading photos from a social media account.
• Other Partners: MeeTok may collect user information from partners where MeeTok adverts are displayed, including details on marketing campaign outcomes. MeeTok may also obtain information about problematic or potentially problematic members from third parties to ensure the safety and security of users.

Information Generated or Automatically Collected When Using Services

Technical data is generated about how users use features, the devices they used to access services, etc. The details are as follows:

• Usage Information: Data about the use of the service, such as login times, utilized features, activities, viewed info, referral webpage addresses, clicked adverts, and interactions with other members.
• Device Information: Collected information about the devices used to access MeeTok services, such as IP address, device ID and type, app settings and features, app crashes, advertising ID (which can be reset or sometimes disabled in device settings), and hardware and software information like cookie-related identifiers or other technology identifying the device or browser used.
• Information Collected through Cookies and Similar Technologies: MeeTok and authorized third parties use cookies and other similar technologies to recognize users or their devices. For details on how and why this information is used and management options, please review our cookie policy.

Some web browsers (including Safari, Internet Explorer, Firefox, Chrome) have a “Do Not Track” (DNT) feature that informs websites of the user’s preference against tracking their online activities. When a website responds to a DNT signal, the browser can prevent the collection of certain information. Not all browsers offer a DNT option, and DNT signals are not yet uniform. Therefore, like most companies, MeeTok currently does not respond to DNT signals.

Other Information Requiring User Consent:

• Precise Location Data: Collecting precise location data (latitude and longitude) from user devices, with explicit consent from users. Even in the background, this data collection occurs if the user consents, even when not using the service. If users do not consent to collect precise location information, this data is not collected, but it may impact the availability of location-specific services.
• Identity Verification Data: If opting for identity verification, certain regions may collect facial structure information, considered biometric data to verify identity.
• Other Information: When users post photos or videos or use MeeTok’s streaming features, other information may be collected with user consent.

4. How Information is Used

MeeTok primarily uses user information to provide and improve services, ensure user safety, and offer relevant advertisements. Detailed explanations and examples of various usage reasons are provided below.

A. Managing User Accounts and Offering Services

• Creating and managing accounts.
• Providing customer support and handling requests.
• Communicating about the service.
• Configuring and completing payments, discounts, and other promotions.
• Conducting contests and sweepstakes.

B. Facilitating Connections with Other Users

• Recommending users to each other.
• Displaying member profiles to one another.
• Enabling member search and matching.

C. Offering New MeeTok Services to Users

• Registering users and displaying user profiles on new MeeTok features and apps.
• Managing user accounts on new features and apps.

D. Providing Offers, Advertising, and Marketing Campaigns

• Performing and measuring advertisement campaigns and marketing outside of MeeTok platforms.
• Communicating about products or services that users may be interested in.

E. Improving Services and Developing New Services

• Conducting market research and surveys.
• Reviewing interactions with customer support to improve service quality.
• Understanding general service usage patterns to improve service quality.
• Developing new features and services.

F. Preventing, Detecting, and Resolving Fraud and Unauthorized or Illegal Activities

• Reviewing reports and exchanges between members to detect and address violations or alleged violations of MeeTok’s terms of service.
• Understanding and designing responses to terms of service violations.
• Storing data related to terms of service violations to address and prevent recurring issues.
• Enforcing and exercising outlined rights in terms of service.
• Informing users who have made reports of the actions taken in response to their reports.

G. Complying with Legal Requirements

• Complying with legal obligations.
• Supporting law enforcement.

MeeTok processes user information based on the following legal bases as per this privacy policy:

• Providing Services: MeeTok processes user information as necessary to fulfill the contract formed with users, detailed in items A, B, and C. For example, to help users make meaningful connections through MeeTok’s service, MeeTok maintains user accounts and profiles, displays these to others, makes recommendations, and provides both free and paid features.
• Legitimate Interests: MeeTok processes user information as necessary for legitimate interests, detailed in items D, E, and F. For instance, analyzing usage patterns to improve service, proposing benefits related to the service, ensuring user safety, exercising MeeTok’s rights, aiding law enforcement, and defending when legal action is taken.
• Compliance with Relevant Laws and Regulations: When complying with legal obligations and establishing the necessity for such compliance, MeeTok processes user information as described in item G. For example, MeeTok retains transaction data for accounting, tax obligations, and responses to law enforcement data requests, keeping records of user consent and opt-out decisions.
• Consent: Users must consent before MeeTok processes information considered “special” or “sensitive”, such as gender identity. Specific details may be required or sought on certain occasions, such as collecting precise location data or other types of data, which users can often opt-out or delete.

5. Information Sharing

MeeTok’s primary goal is facilitating meaningful connections, so sharing information mainly occurs between members. Some member information is shared with service providers, partners supporting MeeTok’s operations, specific situations to other Hyperspirit affiliates, and occasionally law enforcement. Detailed information sharing mechanisms are outlined below.

Other Members

When voluntarily making information public through services, it becomes accessible to other members. Users should carefully consider the exposure of personal information and confirm the appropriateness of shared content visibility.

Which parts of the profile or the scope of certain content visibility depends on user settings.

Users who report others may receive feedback on actions taken following their reports.

Service Providers and Partners

MeeTok employs various third-party companies to assist with running and distributing the service, such as data hosting, maintenance, analytics, customer service, marketing, advertisement, payment processing, and security operations. Some user information is shared with partners supporting advert distribution on the MeeTok service. For example, limited hashed information may be shared with advertising partners in non-readable forms.

Strict qualification processes are followed before engaging any service providers or partners, and they must adhere to confidentiality obligations.

Affiliates

MeeTok is part of Hyperspirit Inc.’s social discovery service suite. User information is shared among affiliates for lawful purposes:

• Ensuring a safer environment by taking action against bad actors across Hyperspirit platforms and MeeTok.
• Supporting data processing operations MeeTok delegates to affiliates, such as data hosting and maintenance, customer support, marketing, and analytics, along with specific processes like handling spamming, abuse, fraud, infringement, or illegal activities.
• Other legitimate business uses permitted by law, such as audits, analysis, and integration reporting, allowing MeeTok to share user information with Hyperspirit affiliates.

Sharing Features

Sharing features enable users to share profiles with others outside MeeTok, allowing for user profiles to be shared externally.

Business Transactions

In cases of mergers, sales, acquisitions, share divestments, restructuring, reorganizations, dissolutions, bankruptcies, or other changes in ownership/control, user information might be transferred.

Law Enforcement (as legally required)

MeeTok may disclose user information to comply with legal procedures like court orders, subpoenas, government investigations, law enforcement requests, supporting crime prevention or detection, or when it is reasonably necessary to protect any person’s safety while complying with applicable laws.

Enforcing Legal Rights

Sharing information is possible when:

• This demonstrates compliance with legal orders, subpoenas, or similar processes.
• It’s necessary to maintain MeeTok’s or others’ legal rights or to help in exercising such rights.
• Assisting in investigations, preventing, or otherwise dealing with illegal activities or fraud.

Consent and Requests

MeeTok may seek user consent for third-party information sharing, detailing the reasons specifically.

In all scenarios, MeeTok uses and shares non-personal information, hashed information that is not human-readable, and combination data, where necessary. This information may assist in developing and providing targeted adverts, analyzing ad performance, engaging in lawful data sharing, and aiding in operational measures.

6. International Data Transfers

Information sharing extends to cross-border transfers, including to the US and other regions with different data processing laws. Whenever MeeTok transfers personal data outside of the EEA, UK, Switzerland, or locations deemed adequately protective by the European Commission or equivalent authorities, MeeTok uses standard contractual clauses or other appropriate transfer mechanisms.

7. User Rights and Choices

MeeTok ensures users control their information, offering various options and tools to manage user data effectively.

Access and Update Tools in the Service

Tools and account settings allow users to access, modify, and delete provided or directly associated information. For further assistance, users can contact customer support.

Device Permissions

Mobile platforms may enable users to control permissions for accessing contacts, photo services, location services, push notifications, ad identifiers, and more. Users can configure device settings to allow or reject such information. Adjusting these settings might affect service functionality.

App Deletion

Users can uninstall MeeTok following standard deletion processes to stop all information collection. Note that uninstalling the app does not delete accounts. To delete an account, users must use the account deletion function.

Account Deletion

Users can delete their accounts directly through the MeeTok app or website.

Depending on the user’s residence, additional rights may include:

Access

Users may request copies of personal data held by MeeTok and, in some cases, receive it in a machine-readable format.

Deletion/Erasure

Requests to delete personal data held by MeeTok can be submitted.

Correction/Rectification/Update

Users can directly edit most personal data through profile edits. For other corrections, MeeTok should be contacted.

Objection/Restriction

Requests to object to specific data processing or restrict it can be made by contacting MeeTok directly.

8. Data Retention Duration

MeeTok retains personal data for as long as it deems it necessary for legitimate business purposes and as permitted by relevant laws. Users can deactivate their accounts if they wish to stop using the service, after which profiles will no longer be displayed to other members. Accounts inactive for two years will be automatically deleted. Upon account deletion, user data is also deleted, except for certain retained information for specific purposes.

1. For member safety and security, a safety hold period of 3 months after account deletion or 1 year after account suspension is implemented, during which user information is kept for investigating illegal or harmful activities. MeeTok holds this information based on the necessity to protect itself and third parties’ rights.
2. Post safety hold, MeeTok retains minimal data for the following purposes:
   • Compliance with legal data retention obligations, like taxes and accounting, for transaction data up to 10 years, credit card information for specific contestation periods, and traffic logs for 1 year. Consent records user-provided must also be retained for up to 5 years.
   • Protecting legitimate interests, such as supporting customer support decisions, rights enhancement, litigation defense, and accurate financial reporting while keeping historical account data for 3 years post-account deletion. Profile data in anticipation of potential legal claims is retained for up to 1 year. Information about bad actors flagged to prevent new account creation remains until it’s no longer necessary.
   • Addressing unresolved or potential issues, litigation, or disputes allows MeeTok to retain information as necessary.

9. No Use by Minors

MeeTok is exclusively for users aged 18 and over, prohibiting anyone under 18 from using the service. If encountering a suspected underage member, please use the reporting feature in the MeeTok app.

10. Job Applicants, Contractors, and Supplier Representatives

MeeTok processes personal data of job applicants, contractors, and vendor representatives to manage recruitment processes and vendor services. Specific conditions outlined in this privacy policy for personal data processing apply, including responsible parties, data transfers, access rights, and queries. Applicants may vary based on the recruitment position but generally include provided details in applications, career and education information, shared references, and contacts. MeeTok uses this data to support hiring processes and work contracts. Contractors' and vendors’ data helps manage relationships and legal defense. Personal data is shared with service providers and Hyperspirit Inc. affiliates supporting recruitment and data operations and retained based on necessary periods according to their purposes.

11. Changes to the Privacy Policy

MeeTok seeks to continuously assist users in forming meaningful connections and provide updates on data usage through innovative methods. Consequently, this privacy policy may change over time. Users will be notified in advance, allowing sufficient time to review any significant changes before implementation.

12. Contact Us

For questions related to this privacy policy, please contact us at:

admin@meetok.me

Hyperspirit Inc. / MeeTok

26, Apgujeong-ro 8-gil, Gangnam-gu, Seoul, Republic of Korea